Project Manager (QI and Engagement Manager)

We are looking for a Project Manager to lead engagement with our broad range of stakeholders and to manage the delivery of projects within UK primary care services (The NHS).  

In this role, you will oversee our small team who deliver Quality Improvement and research activities to GP practices across the UK.   

The role is offered full time, worked on a hybrid basis (3 days in office, 2 days at home), and can be based in our central Norwich or Oakington (near Cambridge) office. 

MAIN DUTIES AND RESPONSIBILITIES: 

1. Oversee the day-to-day management of the service delivery team in delivering QI and Research services to G.P practices in the OPC Network.  

2. Actively recruit new GP practices into the OPC Network by establishing strong working relationships with the NHS (PCNs, GP federations, ICBs, health boards, etc). 

3. Develop and manage presentation materials, such as slides, posters, ensuring consistency and professionalism in communications. 

4. Ensure an accurate audit trail and records are maintained of all stakeholder engagement and agreements, and that activities are recorded in an engagement database.  

5. Oversee the development, review, and dissemination of resources, promotional materials and regular communications (e.g. as newsletters) for patients, clinicians or practices; and ensuring they align with our service objectives and stakeholder needs. 

6. Collaborate with key stakeholders to drive service improvements and support business development initiatives.  

7. Contribute as a member of the Heads of Departments and Senior Leadership Team where applicable. 

QUALIFICATIONS AND CERTIFICATIONS 

1. A science, research or business related degree or relevant applied experience. 

2. A project management qualification is highly desirable 

EXPERIENCE AND SKILLS 

Essential: 

1. Project management experience  

2. Excellent written and verbal communication skills, with experience of promotion of services to professional stakeholders  

3. Ability to develop and maintain relationships with key stakeholders  

4. Some background within primary care or NHS services.  

5. Very strong organisational and leadership skills  

6. Excellent organisational and time management skills, ability to work under pressure. 

7. High attention to detail, and ability to work on own initiative. 

8. The ability to work with others and contribute to a strong team ethic. 

9. Enthusiastic and motivated to learn and assimilate new skills for personal development. 

Desirable 

1. Experience of stakeholder engagement programmes within healthcare  

2. Experience with NHS primary care clinical systems and tools. 

Travel 

1. Travel across the UK for NHS engagement and stakeholder meetings may be required, although many meetings may be virtual or remote. 

Salary 

£30,000 - £35,000 depending on relevant experience.